SHIPPING INFORMATION Welcome to choose the services provided by Aurora eCommerce LLC. We are committed to providing you with the best products and delivery services. The following is our shipping policy:
Delivery method ● Our products will be delivered by the following methods: Courier delivery to your door. ○ Self-collection/self-pickup service (if applicable).
Delivery area ● For delivery to other areas, please contact our customer service team for more information.
Shipping time ● We will do our best to process and ship as soon as possible after receiving the order. It is expected to be delivered in 3~7 days.
Shipping cost ● Shipping cost will vary depending on the content of your order, the delivery area and the selected delivery method. You can view the specific shipping cost information on the checkout page or order confirmation page.
Tracking order ● You can track the delivery status of your order at any time through our website or the tracking number provided. ● If you have any questions about the delivery of your order, please contact our customer service team.
Delivery delay ● Force majeure events or other unexpected circumstances may cause delays in order delivery. ● We will do our best to cooperate with the courier company to ensure that your order is delivered on time. If there are any delays, we will notify you as soon as possible and provide updates.
Returns & Refunds ●Please refer to our Refund Policy for details on returns and refunds.
